You have a BQ Cervantes Touch Light blocked? Because there are many of you who have turned to us commenting on your problems with the device BQ Cervantes Touch Light and its continuous blocking problems we have decided to make an article looking for a solution to those problems.
At the moment we have published the article with the main causes of blockage and with some solutions that we have been collecting through the network of networks but the article remains open for possible updates that we will add as we find them (for example we have asked BQ technical service for help but have not received a response yet).
Causes for the BQ Cervantes Touch Light to be blocked
The main causes that usually block the BQ Cervantes Touch Light
- Search for a specific page number within a book
- Jump to a page that is not the next or the previous one
- Turn pages very often or very quickly
- Bookmark the page
- Try to access saved bookmarks or notes
- Put the device on hold
- In application changes
Now that we know the causes of the blockage, let's see how it can be solved.
Solution to blocking the BQ Cervantes Touch Light
In a first response from the BQ technical service they have told us that what should be done first is update or reinstall the device's operating system. To carry out this action you must follow the following steps:
- Download the compressed file containing the update from http://www.bqreaders.com/descargas-cervantes-touch.html.
- Unzip the downloaded file and copy the folder bquupdate in the root folder of an empty formatted microSD card. This folder should contain the files update.img y update.asc.
- Turn it off and insert the card into its microSD slot (make sure you have enough battery power).
- Simultaneously press and hold the start button (center square button) and the on / off button. The reader will power up and begin to install the new system. Now you can release the buttons.
- When this process is finished, the message "update completed successfully" will appear. Until then, don't try to turn off or remove the microSD card.
Done this and according to the technical service itself, any problem should be corrected but if not, you should go and refer your problem to the technical service itself, who will help you or make a product change.
You can contact him BQ technical service at the following web address.
We hope that with this small contribution from us all of you who have a device BQ Cervantes Touch Light and you suffer from different problems, you can solve them and start enjoying your eReader fully and without any problem.
More information - BQ Cervantes Touch Light, the latest in eReaders made in Spain
Source - bqreaders.com